System Players - the value of shared knowledge

All together now

For your unique strategic management user experience, the Service fully integrates all key players around the same virtual table online; from the Board of Directors to the employees, from strategic learning to implementation. The knowledge structures of the Service enable ease of use for all system players. This is essential for sharing an understanding of a company’s vision and strategy. It also helps with implementation as it extracts the maximum potential strategic management value.

Employees

Wisdom doesn’t simply exist within company walls. It also exists in employees. In Living Strategy, employees are a natural part of strategic management. The Service platform is needed so that employees can ask for and give opinions, as well as follow and communicate strategic issues, be empowered, plan tasks and implementation, and find transparent information on the company’s current status. Employees need to understand company actions and results, as well as their own contribution. Inclusive participation throughout and organization supports people in their work and allows them to reach their full potential. The Service offers empowerment and involvement for higher motivation, action and results. The Service provides knowledge sources for employees to provide and receive information, i.e. to participate and get a full overview of the company. After all, employees implement strategy.

Managers

Managers are responsible for employees, implementation and results, which is demonstrated in success of the management team. They enter into dialogue with their team members, plan and decide how tasks are to be handled and goals met according to strategy, as well as communicate upwards about challenges and new ideas. The Service provides forums for smart and fast implementation.

Management Team

The CEO communicates with the Board and has key managers in a management team. Key managers support the company, teams and employees so that information can be requested and tasks can be allocated quickly throughout the entire organization. The management team is at the core of the management system as it receives information, promotes learning, puts forward proposals to the Board, makes decisions, delegates tasks, monitors progress with indicators and takes corrective actions. When business insight is online, meetings can focus on strategic forecasting, learning and decisions. Using the Service, the management team has an overview of what is going on and can change course quickly if needed.

The Board

The Service brings the Management Team and the Board together online and builds up a new level of mutual understanding. For the Board, it provides transparency and easy online access to relevant business information needed for strategic decision making. Top management will now have a coherent, up-to-date business insight with fact-based understanding about company resources and capabilities. Communication features and customized dashboards keep the Board on track at all times. The benefits for the Board are the dialogue with operative management and the quality of strategic decisions. The automatic record track feature makes it possible to analyze strategic decisions and outcomes, and learn. Using the Service, the added value of the Board will be elevated to its highest level.

External Stakeholders

The Living Strategy Concept also recognizes players outside the company as potential value sources. Depending on the quality of the relationship, these can be utilized as valuable knowledge sources. By external players, we mean customers, suppliers, partners, media, regulators, investors, experts, authorities and especially individuals within organizations. The Service offers a new valuable way to integrate knowledge sources outside and inside the company, for strategic use.

The ability for mutual learning is a major advantage. In complex cases, knowledge or opinions can be gathered using the Delphi method. The Service enables easy selection of the desired group and you can send them a couple of questions e.g. using a polling device. The Service summarizes the answers and lets you share the results in the way that you want and in the right context. The real benefit of the combined use of both external and internal networks is getting results quickly and easily, especially in cases where there are no factual numbers ready to be calculated.